Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Roobet Casino, we believe that gambling should only ever be viewed as a form of entertainment, similar to going to the movies or playing sports. It should never be considered as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and always set strict limits on your spending.
If you're in New Zealand and need support, help is available. Please reach out to the organisations listed below.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use Roobet Casino. We take age verification seriously and reserve the right to request proof of identity at any time. Gambling by minors is illegal and harmful.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate problem gambling:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Concealing your gambling activities from family or friends
- Increasing bets: Needing to gamble with larger amounts to feel the same excitement
- Neglecting responsibilities: Missing work, school, or family obligations due to gambling
- Emotional distress: Feeling anxious, irritable, or depressed when unable to gamble
- Financial problems: Borrowing money or going into debt to fund gambling
- Failed attempts to stop: Repeatedly trying and failing to reduce or quit gambling
- Gambling to escape: Using gambling to cope with stress, anxiety, or other problems
- Loss of control: Gambling longer or with more money than intended
If you recognise any of these signs in yourself or someone else, please seek help immediately.
Self-Help Tools & Safer Gambling Features
Roobet Casino provides the following tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a specified time period
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Session Time Limits: Automatically log out after a set amount of time
- Self-Exclusion: Voluntarily exclude yourself from your account for a period of time (days, weeks, months, or years)
- Account Closure: Close your account permanently if you wish to stop gambling
We strongly encourage you to use these tools if you feel your gambling is becoming problematic.
Support Organisations in New Zealand & Beyond
If you or someone you know is struggling with gambling, please contact one of the following organisations:
New Zealand
- Problem Gambling Foundation (Aotearoa) – Free, confidential support and counselling for problem gambling
Phone: 0800 364 463 (toll-free)
Email: info@pgf.nz
Website: www.pgf.nz - Gamblers Anonymous (New Zealand) – Peer support and recovery meetings
Website: www.gamblersanonymous.org.nz - 1Doc3 (Telehealth) – Online counselling and mental health support accessible from NZ
Website: www.1doc3.com
International Support
- GamCare (United Kingdom) – Free support and information for problem gamblers
Website: www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
Website: www.gamstop.co.uk - Gambling Help Online (Australia) – Free counselling and support services
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) – Evidence-based resources and support
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States) – Helpline and resources
Website: www.ncpgambling.org
If You Need Help
There is no shame in asking for help. Problem gambling is a treatable condition, and support is available 24/7 from trained professionals in New Zealand. Please reach out to the Problem Gambling Foundation on 0800 364 463 (free and confidential) or visit www.pgf.nz.
Your wellbeing is our priority. Gamble responsibly and enjoy gaming as entertainment only.